Bibit Premium Wealth Management Experience

Designing a structured and trustworthy premium investing experience for high-value users in one of Indonesia's leading fintech products.

Overview


Bibit Premium is an exclusive service designed for users with more complex investment needs and higher asset values. The feature aims to deliver a more personalized investing experience through dedicated assistance, relevant insights, and premium-level services.


Problem

  • High-value users require a more personalized and trustworthy investment experience

  • The existing flow did not fully reflect the exclusivity and value of Bibit Premium

  • Premium service benefits were not clearly communicated to first-time users


Target Users

  • Intermediate to advanced investors

  • Users with higher AUM who need guidance and reassurance

  • Investors seeking a simple yet professional investing experience


Goal

  • Simplify understanding of Bibit Premium services

  • Strengthen trust and perceived exclusivity

  • Create a clear information hierarchy without overwhelming users

  • Maintain consistency with the existing Bibit design system


Approach

  • Reviewed user feedback and stakeholder insights

  • Simplified information hierarchy

  • Applied progressive disclosure for complex content

  • Aligned visuals with the existing Bibit design system


Solution

  • Clear entry point into Bibit Premium

  • Structured benefits and services explanation

  • Informative, non-aggressive CTAs

  • Clean and professional visual language


Outcome

  • Improved clarity of premium service offerings

  • Stronger perceived value and trust

  • Easier decision-making for users exploring premium features

Details and metrics are generalized due to confidentiality.


Key Learnings

  • Premium UX is driven by clarity and trust, not visual complexity

  • Structured information reduces hesitation in financial decisions

  • Progressive disclosure works well for high-stakes fintech products

Category

UI/UX, Fintech, Mutual Funds Investment

Responsibility

UI/UX, Design System, Wireframing, Prototyping, Concept Testing

Tools

Figma, Adobe Illustrator Maze, Notion, Google Meet

Date

April 1, 2022

Category

UI/UX, Fintech, Mutual Funds Investment

Responsibility

UI/UX, Design System, Wireframing, Prototyping, Concept Testing

Tools

Figma, Adobe Illustrator Maze, Notion, Google Meet

Date

April 1, 2022

Category

UI/UX, Fintech, Mutual Funds Investment

Responsibility

UI/UX, Design System, Wireframing, Prototyping, Concept Testing

Tools

Figma, Adobe Illustrator Maze, Notion, Google Meet

Date

April 1, 2022

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